DATA PROTECTION/PRIVACY POLICY

We, at Ryedale Joinery Ltd, are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy outlined below or our practices with regards to your personal information, please do not hesitate to contact us.

When you visit our website and use our services, you trust us with your personal information, therefore, we take your privacy very seriously and do our utmost to care your details safely. In this Policy notice we describe our Data Protection/GDPR Policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this policy that you do not agree with, please either discontinue use of our site and our services or advise us accordingly.

This Policy applies to all information collected through our website (www.ryedale-joinery.co.uk), our telephone systems, social media applications, related services, sales and after sales. We refer to these collectively in our Policy.

What Information Do We Collection?
We will only collect necessary personal details to enable us to carry out our core business duties/processes. These typically will be your name, address, email address and contact telephone number.

How Do We Use Your Information?
We only use your personal details to carry out our core business processes i.e. quotations, job sheets, invoicing, digital accounting systems and our company database. These will be stored either manually and electronically on our computer system. We do not sell or share your personal information with third parties for marketing purposes. However, once we enter into a contract, we may need to share some of your personal information with Third Party providers in connection with your Warranty and Certification.

Do We Use Cookies & Other Tracking Technologies?
No, we do not use cookies or other tracking technology on our websites.

How Long Do We Keep Your Information?
We only keep your information manually or electronically for as long as we are legally required to. After this time your information will either be deleted from our systems or securely destroyed and disposed of. We will also keep your personal information on file for as long as their warranties are valid, which in some cases is up to 50 years.

How Do We Store Your Information Safely?
All manual details are securely locked away in our office and all electronic information is kept on computer and smart devices that are password protected and only accessible to our key members of staff. Our computer systems are virus and password protected .

Your Rights:
You have the right to obtain a copy of the personal information we hold about you.

You have the right to amend or correct the personal information we hold about you.

You have the right to have your personal information erased or its use restricted but please be aware that in this case we may not be able to carry out or fully meet our contractual obligations.

Please note we reserve the right to update our Privacy Policy at any time.